Tag Archives: State of the Service

APS Values and the Code of Conduct

The Australian community is entitled to expect employees of the Australian Public Service to behave with the highest personal integrity. The APS Values and the APS Code of Conduct clearly explain the standard expected of employees. Results from the 2017 APS employee census show that […]

2016-2017 State of the Service Report has been tabled in Parliament

The 2016-2017 State of the Service report was tabled in Parliament on 27 November 2017. The recently published 2016-17 State of the Service Report reveals that the APS is well positioned to embrace the changes and challenges of the future of work. Some significant changes […]

ADF Veterans employed in the APS

As part of the Prime Minister’s Veterans’ Employment Program, the Industry Advisory Committee on Veterans’ Employment was formed to develop and provide advice on practical measures to embed veterans’ employment strategies into the recruitment processes of Australian businesses. The Committee held its inaugural meeting on […]

Unscheduled Absence in the Australian Public Service

The Australian Public Service Commission (APSC) collects data from Australian Public Service (APS) agencies on personal and miscellaneous leave use. The table below shows personal and miscellaneous leave use for 2015-16. These rates are compared with figures for 2014-15. Unscheduled absence rates for the overall […]

2015-2016 State of the Service Report has been tabled in Parliament

The 2015-2016 State of the Service report was tabled in Parliament on 28 November 2016. Australian Public Service Commissioner the Hon John Lloyd PSM said the report highlights the strengths of the Australian Public Service with high levels of integrity, professionalism and engagement. “The 2016 […]

Mobility in the APS

Mobility in the public sector is important. The ability to rapidly deploy staff to where they are needed most is critical to ensuring the Australian Public Service (APS) effectively serves the Australian community. Mobility helps ensure staff with the appropriate skills and experience are available […]

Employee performance

In an environment of increasing demands and pressure to do more with less, lifting performance across the Australian Public Service (APS) is critically important. This not only benefits the organisation, it also benefits employees. Many of the practices that support employee performance also impact positively […]

2016 APS Employee Census

The census will open from Monday, 9 May 2016 with the email delivery of the surveys to employees staggered from 9 to 13 May. The survey will close on Friday, 10 June 2016. The Australian Public Service Commissioner has been tracking the views of APS […]

Organisational capability – An external insight (Part 2)

Excerpts of pieces written by two of the most experienced external reviewers involved in capability reviews were included in the 2014-15 State of the Service Report. Last week, the full-length piece written by Ms Rachel Hunter was published. The full-length piece written by Ms Akiko […]

Organisational capability – An external insight (Part 1)

2014-15 State of the Service Report – Organisational capability Previous State of the Service reports focused on two mechanisms for measuring organisational capability in the APS. One was the program of capability reviews and the other was agency self-assessments. Capability reviews provided independent, forward-looking reviews […]

Unscheduled Absence: Taking a look at people in the workplace

Attendance management remains a challenge for the Australian Public Service (APS). As a result of the high and rising levels of workplace absence among employees, the Australian Public Service Commission (the Commission) has been looking at this intractable problem from a number of angles to […]

Performance management in the APS

2014-15 State of the Service – Employee performance Government and community expectations of the Australian Public Service (APS) have changed. In an environment of increased fiscal pressure and rapid change, APS employees are expected to be more agile, innovative, risk savvy and responsive. Effectively managing […]

Professionalising human resources

2014-15 State of the Service Report – Professionalising human resources The case has been made, including in previous State of the Service reports, for defining the capability requirements of Human Resources (HR) professionals in the public sector. Unlike other professional occupations for example accountants and […]

Agency Capability

2014-15 State of the Service Report – Agency capability An input into the 2015 State of the Service agency survey was agency self-assessment of organisational capability. The specific capabilities assessed included change management, performance management, workforce planning, project management, talent management and innovation. The results […]

Leadership in the APS

2014-15 State of the Service Report – Leadership The importance of developing APS leadership and management capabilities has been well documented, including in previous State of the Service reports. Leaders establish the strategic direction of their agencies and the broader APS. They are central to […]

APS Graduate Recruitment

2014-15 State of the Service Report – APS graduate recruitment The graduate programs run by agencies represent a major investment by the APS. They are an important source of talented employees. It is hoped that many will become effective senior leaders. Significant differences exist between […]

APS Recruitment

2014-15 State of the Service Report – Recruitment The APS needs to be able to attract and retain the best and brightest people for all roles. Current recruitment and selection processes tend to be lengthy and convoluted. In a competitive market, slow recruitment may mean […]

The APS employment proposition

2014–15 State of the Service Report—The APS employment proposition The APS employment proposition must be clear and compelling. Our goal is to have the best and brightest people aspire to work for some or all of their careers in the APS. To this end, it […]

An engaged and committed workforce

Help us improve the State of the Service website, take our short online survey here (5 questions). Employee engagement is best characterised as the two-way relationship an employee has with the workplace. The Australian Public Service Commission defines employee engagement as the relationship employees have […]

Citizens’ view of the APS

In terms of citizen satisfaction with government, Australia performs as well or better than the Organisation for Economic Cooperation and Development (OECD) average on each of the following measures. Figure 1. Interactive Chart: Australian vs OECD citizen satisfaction with government Figure 1. is an infographic […]

More to come on the State of the Service website

Over the coming weeks, highlights from the State of the Service report 2014–15 will be posted alongside the seventeen posts that make up the report’s evidence base. Highlights will be structured around the report’s themes: workforce capability, with a focus on leadership, diversity, talent management […]

Unscheduled absence results from the State of the Service report 2014–15

Attendance management remains a challenge for the APS. Work is underway to investigate the causes of poor attendance and possible solutions for improving attendance. The Australian Public Service Commission monitors unscheduled absence in the Australian Public Service (APS) and reports this data in the annual […]

Organisational capability

In order to deliver the outcomes set by the Government, Australian Public Service (APS) agencies draw on a combination of their people, processes, systems, structures, and culture. These, together, define organisational capability for both the APS as a whole and for individual agencies. Having an […]